dispatchers

Mental health crisis experts to join Tulsa 911 dispatchers | Local News



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Dispatchers take calls at Tulsa’s 911 dispatch center in 2013. The 911 center now has mental health workers to take calls from those in psychiatric distress.




Tulsa-area 911 callers in psychiatric distress will now have access to a mental health professional, thanks to a partnership between city public safety agencies and community nonprofits. 

The city of Tulsa 911 Mental Health Collaborative launched Sept. 3, according to a Tulsa Police Department news release Wednesday, and is made possible through the Police Department, the city’s 911 Public Safety Communications Department, Family & Children’s Services Community Outreach Psychiatric Services (COPES) and the Tulsa Area United Way. 

Amanda Bradley, senior program director at COPES, said that through the collaboration, mental health professionals are able to address callers’

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Mental health experts join Tulsa 911 dispatchers

The city of Tulsa announced a new initiative that launched this month.  

It’s called the 911 Mental Health Collaborative, which is a new initiative that quickly connects non-emergent mental health-related 911 calls to a new member of the 911 dispatch center team – a mental health crisis expert.

The city said, 911 callers in psychiatric distress can be complex and draining on first responder resources. So, diverting these callers to a mental health professional enhances resolution through evidence-based assessment, de-escalation and rapid connection to behavioral health services and resources. 

This collaborative effort was made possible through a partnership between the City of Tulsa 911 Public Safety Communications (PSC), Tulsa Police, Family & Children’s Services Community Outreach Psychiatric Services (COPES) and the Tulsa Area United Way.

“Partnering with Family & Children’s Services and having immediate access to mental health professionals gives 911 dispatchers and first responders the ability to provide additional

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Tulsa 911 dispatchers welcome mental health crisis experts to communications center | Local News



092420-tul-nws-mentalhealth-p1

Dispatchers take calls at Tulsa’s 911 dispatch center in 2013. The 911 center now has mental health workers to take calls from those in psychiatric distress.




Tulsa-area 911 callers in psychiatric distress will now have access to a mental health professional, thanks to a partnership between city public safety agencies and community nonprofits. 

The city of Tulsa 911 Mental Health Collaborative launched Sept. 3, according to a Tulsa Police Department news release Wednesday, and is made possible through the Police Department, the city’s 911 Public Safety Communications Department, Family & Children’s Services Community Outreach Psychiatric Services (COPES) and the Tulsa Area United Way. 

Amanda Bradley, senior program director at COPES, said that through the collaboration, mental health professionals are able to address callers’

Read More