TOKYO, Sept 30 (Reuters) – Japanese health workers are snubbing the government’s real-time COVID-19 database introduced in the middle of the pandemic to better deal with outbreaks, pointing to hurdles for the new prime minister’s goal of digitising the government.
Just 40% of medical institutions are using the online database known as HER-SYS that was rolled out in May, a health ministry survey showed this week. Respondents complained that the system is too time consuming to use or duplicated work that they still have to do with paper forms and fax machines.
“There is a big shortage of personnel who can cope with this system,” said Satoru Hashimoto, the director of intensive care at the Kyoto Prefectural University of Medicine.
HER-SYS has a “notorious reputation” for requiring more than 120 fields to be filled in, said Fumie Sakamoto, the infection control manager at St. Luke’s International