Greenville Utilities customers are making progress in paying bills they were allowed to postpone after the pandemic began in March, officials said last week, and the utility is hoping to begin moving into its new operations center later this month.
Members of the Greenville Utilities Commission Board of Directors discussed the progress along with other business at their monthly meeting on Thursday. CEO/General Manager Tony Cannon said the number of unpaid bills has been dropping steadily as more customers make payment arrangements.
GUC and other municipal utility providers have incurred a backlog of unpaid bills after they halted utility shutoffs and allow customers to delay payment for services in response to job losses and salary cuts related to COVID-19.
GUC currently has 2,300 customers who haven’t made payment arrangements. “That number is down from a high of 6,500,” Cannon said. “Last month, we started the month of August, with a